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Dakota Office Products

Kaplan, Robert S.

Dakota Office Products

CASO

HBS-102021-E

CONTABILIDAD Y CONTROL

INGLéS

Descripción:

The senior management team of Dakota, an office products distributor, is concerned about the company's first loss in history. Explores the role for activity based costing and customer profitability measurement in a distribution company. Dakota's customers are increasingly demanding more specialized services, such as desktop delivery. Also, whereas some customers have switched to electronic ordering, others continue to place their orders manually. Pricing is based on a fixed markup of the cost of the purchased item. The managers feel that the fixed markup may not be compensating them for the higher costs of manual order processing and desktop delivery. The financial manager initiates an effort to estimate the costs of handling the different types of orders so that she can estimate the profitability of individual customers based on their actual order pattern.
También disponible en: ESPAÑOL

Año de los hechos

2000-2000

Número de páginas

5

Zona geográfica

Argentina;Latin America

Fecha de publicación

08/07/2001

Fecha de revisión

18/02/2005

Availability: En existencia

6,75 €
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