Resultados

The case describes competition in the market for E-Books, and Barnes & Noble's Strategy in this industry....

The case describes competition in the market for E-Books, and Barnes & Noble's Strategy in this industry. As a traditional retailer, B&N was challenged by the introduction of digital technologies that allow books to be published, distributed and sold to consumers electronically. New competitors like Amazon and Apple attacked the traditional industry structure, creating many uncertainties over the long term viability of traditional retailers. Amid this uncertainty, B&N must decide how to compete, in terms of both devices that can read E-Books, as well as standards for their distribution. Should they create a separate digital business, centered around their "Nook" E-Book reader, or maintain an integrated strategy? And how should they think about the fragmented standards for distributing E-Books? The case allows atudents to probe the dynamics of platform based industries, as well as what happens in traditional industries when attacked by new competitors adopting new digital technologies. It is developed using public source material....

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Teaching Note for Product Type #4388...

Teaching Note for Product Type #4388...

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Teaching Note for 613065....

Teaching Note for 613065....

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CFWshops is a network of pharmacy franchises in Kenya, managed by the Sustainable Healthcare Foundation...

CFWshops is a network of pharmacy franchises in Kenya, managed by the Sustainable Healthcare Foundation (SHF). SHF's parent company is the HealthStore Foundation, based in Minnesota, in the U.S. The HealthStore Foundation (HS), formerly Sustainable Healthcare Enterprise Foundation, is a nonprofit founded in 1997 by Scott Hillstrom to "prevent needless death and illness by sustainably improving access to essential medicines." Based on the basic concept of franchising, the for-profit outlets are run by nurses, who provide basic medication and basic care services, in addition to basic hygiene products. While growth has been somewhat stagnant in Kenya, expansion into Rwanda has been successful. A series of interesting challenges, however, need to be addressed: supply chain, information systems, financial sustainability and growth....

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To maximize their effectiveness, color cases should be printed in color. Senior managers at the LEGO...

To maximize their effectiveness, color cases should be printed in color. Senior managers at the LEGO Group are faced with a quandary: Should they patent inventions coming out of their manufacturing process development work, should they keep them as trade secrets, or should they publish them so that they would go into the public domain and nobody else could patent them? They wish to preserve their freedom to practice, but are very concerned about competitors' ability to benefit from LEGO Group's R&D investments, or alternately interfere with its freedom to operate. The case frames important intellectual property issues around appropriability and strategy....

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This case examines the unique business model of Ristorante D'O, a high end gourmand restaurant located...

This case examines the unique business model of Ristorante D'O, a high end gourmand restaurant located near Milan, Italy. Founded by Chef, Davide Oldani, D'O offers meals at approximately one-third the price of other Michelin starred restaurants. Oldani has made this business model profitable by making a conscious set of operating strategy choices (menu, meal design, service process, lay-out, reservation process) that reduce waste and inefficiency, while preserving quality. The case enables students to understand how cost-quality trade-offs can be altered through creative operating strategies, and sufficient data are available to analyze the operating model in depth. A second focal point of the case concerns Oldani's choices for growth. The wait list for D'O is currently 18 months. He can presumably open another D'O at a different location. At the time of the case, however, is considering opening a new restaurant in the same vicinity as D'O that would operate at an even lower price point. Case debate can center around whether this new restaurant format makes sense from a strategic point of view, and, in particular, whether the capabilities and know-how acquired in operating D'O are applicable to the new restaurant. The deeper issue in the case concerns how businesses based on the creative talent of an individual (like Chef Oldani) can grow, without losing what makes them special....

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Supplement for case 613031. Update on progress of Microsoft's Server & Tools Business through July 2011....

Supplement for case 613031. Update on progress of Microsoft's Server & Tools Business through July 2011. Satya Nadella and his team explore whether or not to support Linux on Windows Azure....

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La presente nota analiza la importancia del factor humano y organizativo en un sistema de operaciones...

La presente nota analiza la importancia del factor humano y organizativo en un sistema de operaciones y sus características como factor productivo. Esta importancia se extiende desde la realización de las actividades individuales, pasando por la estructura organizativa que vertebra el sistema, hasta la cultura de operaciones. Se definen los requerimientos pertinentes para un planteamiento más humanista del "recurso humano" y se explicitan los sistemas de personas y elementos culturales más relevantes desde la dirección de operaciones. El objetivo es que las direcciones de operaciones y personas puedan enriquecerse mutuamente. El director de operaciones podrá ampliar su visión de las organizaciones como comunidades de personas, mientras que el director de personas podrá entender mejor la relevancia del sistema productivo en el pensar, sentir y hacer de las personas....

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The case describes the service experience at the Neonatal Unit of the Hospital 12 de Octubre. It starts...

The case describes the service experience at the Neonatal Unit of the Hospital 12 de Octubre. It starts with a description of the activities of the Unit, and goes on to explain how the service is organized and how the use of a specific methodology assists in problem solving. The Unit is focused on understanding client needs that are not implicitly described and providing solutions and alternatives for demands that are not formally made....

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Groom Energy Solutions helps organizations reduce their energy use and costs through the implementation...

Groom Energy Solutions helps organizations reduce their energy use and costs through the implementation of energy efficiency measures, which create long-term financial and environmental benefits. With early success serving customers in the cold storage and industrial manufacturing sectors, the seven-year-old company must now decide whether to continue expanding within these segments or transition into commercial retail and office buildings, which offer growth potential and unique challenges. Groom Energy must also decide which geographic regions provide the best opportunity. This case study provides background on the history of the energy efficiency industry, the energy efficiency paradox, and the benefits and challenges of a business focused on implementing efficiency measures. The case is particularly relevant to courses focused on energy management, environmental sustainability, and entrepreneurship within the energy and sustainability areas....

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En este documento se describe la evolución del programa de ventas a cuentas globales de Vodafone España...

En este documento se describe la evolución del programa de ventas a cuentas globales de Vodafone España entre los años 2007 y 2012, como continuación del caso del mismo nombre en su versión condensada, M-1297. Se detalla la relación necesaria entre las organizaciones locales y las centrales para asegurar la coordinación de la operación....

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This case describes the sourcing policy for a consumer electronics company. The company must decide how...

This case describes the sourcing policy for a consumer electronics company. The company must decide how to structure contracts with their supplier - using a purchase contract, an option contract, or combination of the two. The company can also buy from the spot market. The students use a spreadsheet model with Monte Carlo simulation to analyze the contracting options....

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El doctor Antonio Dos Santos do Nascimento, director general del Hospital Apracivel de Río de Janerio,...

El doctor Antonio Dos Santos do Nascimento, director general del Hospital Apracivel de Río de Janerio, está revisando la forma en que se ha desarrollado su crecimiento, que en los últimos dos años ha sido de más del 70%. El Hospital, que es un centro de excelencia privado que atiende a clientes de élite, se plantea el dimensionado de cada uno de los cuarenta y ocho departamentos con el fin de prestar el servicio requerido....

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El caso relata la experiencia de servicio de la Unidad de Neonatología del Hospital Doce de Octubre....

El caso relata la experiencia de servicio de la Unidad de Neonatología del Hospital Doce de Octubre. Se parte de una descripción de las actividades de la Unidad, y se narra cómo se desarrolla el servicio y cómo la utilización de una metodología concreta ayuda en la solución de problemas. La Unidad está focalizada en entender las necesidades del cliente no implícitamente descritas y en proveer soluciones y alternativas para las demandas que no se han efectuado formalmente....

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The case describes the development of a company in Haifa, Israel, whose activity consists of organizing...

The case describes the development of a company in Haifa, Israel, whose activity consists of organizing music concerts. Born as a small enterprise, it grew rapidly in just a few years. It now faces the challenge of streamlining the process of creating the concert lineup, taking into account the bands' popularity, venue capacity and so on....

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